產品常見問題 Product FAQs

 

SVICLOUD 電視盒是如何設置的？ How is the SVICLOUD TV Box set up?

 

閲讀 小雲盒子安裝及設置指南 以瞭解更多。

 

Read SVICLOUD Setup Guide to learn more.

 

我應該購買10P+ / 9MAX / 9P? Should I buy 10P+ or 9MAX or 9P? 

10P+ is the latest TVbox. 小雲電視盒子10P+是小雲於最新推出的電視盒子：

• High Compatibility: brand new Type-C interface 通用性高: 全新Type-C 電源接口 
• Start by just 25 seconds - 25秒超快開機
• Latest Android 12.0 OS System - 搭載最新Android 12.0 OS系統 
• Optimized Performance: A35 core with 4GB+64GB - 强勁性能：A35 core 搭配4GB + 64GB 超大内存
• Upgraded remote control - 升級遙控器
• 8K resolution- 最高支援8K分辨率
• AV1 encoding technology: High-definition picture quality, realistic image - AV1編碼技術：高清畫質，畫面真實

Read the comparison between 9MAX and 9P. 閲讀9MAX與9P的區別：

比較 SVICloud 9P 與 9MAX | Comparison Between SviCloud 9P & 9MAX

 

 

10P+, 9MAX, 9P, 8P, 8S, 及 3 PRO有什麽區別？What’s the difference of 10P+, 9MAX, 9P, 8P, 8S, and 3 PRO? 

10P+ is the latest TVbox. 小雲電視盒子10P+是小雲於最新推出的電視盒子。

Click here to learn more about 10P+ updates. 按此以瞭解更多 10P+ 的更新功能。

Want to learn more about the differences between 9MAX and 9P? Click here. 想要瞭解更多關於 9MAX及9P的區別？按此閲讀。

按此以瞭解更多 9P 的更新功能。

SVICLOUD 9P is the 2023 latest SVICLOUD TV Box. Click here to learn more about the upgrades of SVICLOUD 9P.

 

按此以瞭解更多8P, 8S, 及 3 PRO的區別。

Click here to learn more about the difference among 8P, 8S, and 3 PRO.

 

如何恢復 SVICLOUD 電視盒的原廠設定？How do I restore the factory defaults on my SVICLOUD TV box?

選擇右上角的 “更多”， 然後選擇 “重置” 。

Click "More" at the right top corner, and choose "Reset".

 

 

如何設定語言？How do I check or change the language settings? 

 

 

 

按此以瞭解更多。

Click here to learn more.

 

 

小雲電視盒子支援卡拉OK嗎？Does SVICLOUD support Karaoke servers? 

 

是的，小雲電視盒子9Max, 9P, 8P, 3 PRO支援卡拉OK。

Yes, SVICLOUD 9Max, 9P, 8P and 3 PRO support the Karaoke feature.

 

如何卸載軟件？How to uninstall apps? 

 

只需選擇右上角的清理圖示，或點擊 “更多”， 然後選擇 “清理”。

Simply click the clean icon at the right top corner, or click "more", and choose "clean". 

 

 

小雲盒子的運作系統是什麽？What is the operating system of SVICLOUD ?

 

小雲盒子最新9P運作系統為12.0。其他小雲盒子的運作系統是安卓10.0。

The operation system of SVICLOUD 9P is Android 12.0.The operation system of the other SVICLOUD TV Boxes is Android 10.0.

 

小雲盒子支援杜比音軌功能嗎？Does SVICLOUD support Dolby Vision? 

 

是的，小雲盒子 8P 及3 PRO 也支援杜比音軌功能。

Yes, SVICLOUD 8P and 3 PRO also support Dolby Vision.

 

小雲盒子支援語音操控嗎？Does SVICLOUD support the voice command function? 

 

是的，小雲盒子支援語音操控。

Yes. SVICLOUD supports the voice command function.